from WILTSHIRE POLICE
Keeping you informed
Keeping you informed
Swindon Police Station
Gablecross
Shrivenham Road
South Marston
Swindon
Swindon
Wiltshire SN3 4RB
Telephone: 0845 408 7000
Hi all,
This has been passed on via another Force area through our own Fraud Department In Wiltshire Constabulary, and it is a very convincing
SCAM. We have been asked to disseminate the information as widely and was
quickly as we can through Neighbourhood Watch, School Safe and others.
This one is pretty slick since they provide YOU with all the information, except the one piece they want. Note, the callers do not ask for your card number; they already have it. This information is worth reading. By understanding how the VISA & MasterCard Telephone Credit Card Scam works, you'll be better prepared to protect yourself.. One of our employees was called on Wednesday from "VISA", and I was called on Thursday from "MasterCard". The scam works like this: Person calling says, "This is (name), and I'm calling from the Security and Fraud Department at VISA. My badge number is 12460. Your card has been flagged for an unusual purchase pattern, and I'm calling to verify. This would be on your VISA card which was issued by (name of bank) did you purchase an Anti-Telemarketing Device for £497.99 from a Marketing company based in London ?" When you say "No", the caller continues with, "Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from £297 to £497, just under the £500 purchase pattern that flags most cards.
Before your next statement, the credit will be sent to (gives you your
address), is that correct?" You say "yes". The caller continues - "I will
be starting a fraud investigation. If you have any questions, you should call the 0800 number listed on the back of your card (0800-VISA) and ask for Security. You will need to refer to this Control Number. The caller then gives you a 6 digit number. "Do you need me to read it again?"
Here's the IMPORTANT part on how the scam works the caller then says, "I need to verify you are in possession of your card." He'll ask you
to "turn your card over and look for some numbers." There are 7 numbers; the
first 4 are part of your card number, the next 3 are the security numbers
that verify you are the possessor of the card. These are the numbers you
sometimes use to make Internet purchases to prove you have the card. The
caller will ask you to read the 3 numbers to him. After you tell the
caller the 3 numbers, he'll say, "That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you
have any other questions?" After you say, "No," the caller then thanks you
and states, "Don't hesitate to call back if you do", and hangs up You
actually say very little, and they never ask for or tell you the Card
number
But after we were called on Wednesday, we called back within 20
minutes to ask a question. Are we glad we did! The REAL VISA Security
Department told us it was a scam and in the last 15 minutes a new purchase
of £497.99 was charged to our card. Long story - short - we made a real
fraud report and closed the VISA account. VISA is reissuing us a new
number.
What the scammers really want is the 3-digit PIN number on the back of the card. Don't UNDER ANY CIRCUMSTANCES give it to them!
Instead, tell them you'll call VISA or MasterCard directly for verification of their conversation.
The real VISA told us that they will never ask for anything on the card as they already know the information since they issued the card! If you give the scammers your 3 Digit PIN Number, you think you're receiving a credit. However, by the time you get your statement you'll see charges for purchases you didn't make, and by then it's almost too late and/or more difficult to actually file a fraud report.
What makes this more remarkable is that on Thursday, I got a call from a "Jason Richardson of MasterCard" with a word-for-word repeat of the VISA scam. This time I didn't let him finish I hung up! We filed a police report, as instructed by VISA. The police said they are taking several of these reports daily! They also urged us to tell everybody we know that
this scam is happening .
(C) Park Farm Neighbourhood Watch Peterborough UK Tel: 01733 345581 Broadcasters direct call ISDN 'down the line' 01733 555319 ISDN Codecs G722 & APT All Press Enquiries Julian Bray 01733 345581
Hi all,
This has been passed on via another Force area through our own Fraud Department In Wiltshire Constabulary, and it is a very convincing
SCAM. We have been asked to disseminate the information as widely and was
quickly as we can through Neighbourhood Watch, School Safe and others.
This one is pretty slick since they provide YOU with all the information, except the one piece they want. Note, the callers do not ask for your card number; they already have it. This information is worth reading. By understanding how the VISA & MasterCard Telephone Credit Card Scam works, you'll be better prepared to protect yourself.. One of our employees was called on Wednesday from "VISA", and I was called on Thursday from "MasterCard". The scam works like this: Person calling says, "This is (name), and I'm calling from the Security and Fraud Department at VISA. My badge number is 12460. Your card has been flagged for an unusual purchase pattern, and I'm calling to verify. This would be on your VISA card which was issued by (name of bank) did you purchase an Anti-Telemarketing Device for £497.99 from a Marketing company based in London ?" When you say "No", the caller continues with, "Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from £297 to £497, just under the £500 purchase pattern that flags most cards.
Before your next statement, the credit will be sent to (gives you your
address), is that correct?" You say "yes". The caller continues - "I will
be starting a fraud investigation. If you have any questions, you should call the 0800 number listed on the back of your card (0800-VISA) and ask for Security. You will need to refer to this Control Number. The caller then gives you a 6 digit number. "Do you need me to read it again?"
Here's the IMPORTANT part on how the scam works the caller then says, "I need to verify you are in possession of your card." He'll ask you
to "turn your card over and look for some numbers." There are 7 numbers; the
first 4 are part of your card number, the next 3 are the security numbers
that verify you are the possessor of the card. These are the numbers you
sometimes use to make Internet purchases to prove you have the card. The
caller will ask you to read the 3 numbers to him. After you tell the
caller the 3 numbers, he'll say, "That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you
have any other questions?" After you say, "No," the caller then thanks you
and states, "Don't hesitate to call back if you do", and hangs up You
actually say very little, and they never ask for or tell you the Card
number
But after we were called on Wednesday, we called back within 20
minutes to ask a question. Are we glad we did! The REAL VISA Security
Department told us it was a scam and in the last 15 minutes a new purchase
of £497.99 was charged to our card. Long story - short - we made a real
fraud report and closed the VISA account. VISA is reissuing us a new
number.
What the scammers really want is the 3-digit PIN number on the back of the card. Don't UNDER ANY CIRCUMSTANCES give it to them!
Instead, tell them you'll call VISA or MasterCard directly for verification of their conversation.
The real VISA told us that they will never ask for anything on the card as they already know the information since they issued the card! If you give the scammers your 3 Digit PIN Number, you think you're receiving a credit. However, by the time you get your statement you'll see charges for purchases you didn't make, and by then it's almost too late and/or more difficult to actually file a fraud report.
What makes this more remarkable is that on Thursday, I got a call from a "Jason Richardson of MasterCard" with a word-for-word repeat of the VISA scam. This time I didn't let him finish I hung up! We filed a police report, as instructed by VISA. The police said they are taking several of these reports daily! They also urged us to tell everybody we know that
this scam is happening .
(C) Park Farm Neighbourhood Watch Peterborough UK Tel: 01733 345581 Broadcasters direct call ISDN 'down the line' 01733 555319 ISDN Codecs G722 & APT All Press Enquiries Julian Bray 01733 345581
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